Manually eject the disk within System BIOS Right-click the CD/DVD/Blu-ray drive icon and select Eject.Ģ.Click on Computer or My PC on the left pane of the window.Press the Windows key + E to open Windows Explorer or File Explorer.

To eject the tray within the Operating System, follow these steps: Windows Explorer or File Explorer has an option to eject the CD/DVD tray manually within the Operating System. Eject the disk within the Operating System Install the latest BIOS update on your computerġ.Close the CD/DVD playback or recording software.Install or Update the Dell Quickset drivers (slot-load drives only).Use the emergency eject option (tray-load drives only).Manually eject the disk within System BIOS.Eject the disk within the Operating System.If the issue is not resolved, go to the next troubleshooting step. The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP):Ĭlick on the troubleshooting steps below for more instructions. The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. The instructions help you resolve the problem in some instances if the drive has not failed completely. Use the troubleshooting instructions below if your CD, DVD, or Blu-ray drive is not able to eject a disk. The CD, DVD, or Blu-ray drive on your computer may not be able to eject the disk. The instructions below will help you diagnose and resolve issues if your CD, DVD, or Blu-ray drive is unable to eject the disk. This article has information about how to troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.

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